Friday, August 11, 2006

Booking Your Hotel Room Online

Making hotel reservations over the Internet is fast and easy. A quick web search will turn up all sorts of options in virtually any city in the world. You can learn about reward programs offered by hotels, motels and resorts. You can also find out about special vacation packages and scheduled entertainment. The complete gamut of amenities can be planned ahead by seeking information from the hotel website before you ever make that first call.

Even though hotel reservations made over the Internet seem like the logical modern way to book rooms, there are some cautions. Like any other business that can be done over the world wide web, hotels, motels and other similar businesses have their share of scam artists advertising right alongside the reputable spots.

Another caution when booking travel arrangements is that often the technology used turns up options that sound good, but really don't exist. Yikes! you get there and no hotel (or no room)! Sometimes these hotel rates or services are deals that are outdated, or maybe they never existed. Maybe the booking company no longer serves the facility but still happily takes your money.

Some websites that offer information about online bookings, or through which you can actually book the hotel room, are Travelbyus.com, Travelocity.com, Orbitz.com and Hotels.com. A company that has been reported for ripping people off when making hotel bookings is Hotwire.com. Another, Hotel Discounts, has been reported to quote customers a good price, but then add a booking fee that raises the total to more than if the customer just went directly to the hotel.

Sometimes the agent that handles your online hotel room booking mistakes your wishes. For instance, they may quote you a rate based on double occupancy, and lead you to believe you can have up to four people in the room for the same rate. When you try to correct it, they have to cancel and rebook. If things are misunderstood and you don't get what you thought you were getting when making the reservations, there may be a huge cancellation fee. For instance, one report states that Travelocity charges 100% of the cost in the case of a cancellation.

A common scam when booking lodging online is to charge your credit card with a monthly "service" payment, sometimes even without you knowing it. These charges can be very hard to remove and have nothing to do with your hotel reservations. Be extremely cautious about any checked or unchecked boxes there may be on the online form you are filling out. An inadvertent check mark can cost you big time.

Of course, any time you do business online, make sure you are on a safe site when giving your credit card number. Look for the lock icon in the lower right hand corner of the web browser. A safer way to use these discount sites is to use them to get information about the facility. Then call directly. Chances are, they will honor the discount rate and not charge an extra fee.

Be sure to visit Information About Hotels for more infomation and helpful resources.

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